Memetic.ink Privacy Policy

Last Updated — December 8, 2024


This Privacy Policy ("Policy") describes how Superposition Labs Inc. ("Memetic.ink," "we," "our," or "us") collects, uses, and shares information about you. This Policy applies to all Memetic.ink websites, applications, and services that link to this Policy (collectively, the "Services").

1. Information We Collect

Information You Provide Directly

When you use our Services, you may provide us with:

  • Email address and account credentials
  • Profile information and preferences
  • Payment information (processed through our payment providers)
  • Content you create, including reflections and their configurations
  • Communications with us or other users
  • Feedback and support requests

Information Collected Automatically

We and our service providers may automatically collect:

  • Device information (browser type, operating system, device identifiers)
  • IP address and general location data
  • Usage data (interactions, features used, navigation patterns)
  • Performance and error data
  • Cookie and similar tracking technology data

Information From Third Parties

We may receive information about you from:

  • Other users who invite you to the platform
  • Social media platforms when you connect your accounts
  • Public sources for creating reflections
  • Service providers and business partners

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Create and manage your account
  • Process payments and transactions
  • Develop and train our AI models
  • Personalize your experience
  • Communicate with you about our Services
  • Analyze usage patterns and trends
  • Protect against abuse and unauthorized access
  • Comply with legal obligations
  • Debug and fix technical issues

3. Information Sharing

Reflection Privacy

All reflections on our platform are fictional creative interpretations. We do not share or sell personal information of individuals referenced by reflections. If you believe a reflection inappropriately uses your profile or personal information, please contact legal@memetic.ink.

Other Information Sharing

We may share your information with:

  • Service providers who assist in operating our Services
  • Other users according to your privacy settings
  • Business partners with your consent
  • Law enforcement when required by law
  • Professional advisors (lawyers, accountants, etc.)
  • Potential buyers in a business transaction

4. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Object to certain processing of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Control cookie settings through your browser

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. International Data Transfers

We process data globally. When we transfer personal data outside your region, we implement appropriate safeguards in accordance with applicable law.

7. Children's Privacy

Our Services are not intended for children under 13 (or under 16 in the European Economic Area). We do not knowingly collect information from children under these ages.

8. Regional Privacy Rights

California Residents

Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information. These include the right to:

  • Know what personal information we collect and how we use it
  • Delete your personal information
  • Opt-out of the sale of personal information
  • Non-discrimination for exercising your rights

European Economic Area Residents

Under the General Data Protection Regulation (GDPR), we process personal data on the following legal bases:

  • Performance of our contract with you
  • Our legitimate business interests
  • Your consent
  • Compliance with legal obligations

9. Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. When we no longer need personal information, we securely delete it.

10. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes through our Services or by other means. Your continued use of our Services after such notice constitutes acceptance of the updated Policy.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: legal@memetic.ink

Superposition Labs Inc. 1600 - 925 WEST GEORGIA STREET VANCOUVER BC V6C 3L2 CANADA,

For legal requests regarding reflections: legal@memetic.ink

12. Additional Information about Reflections

Reflections are AI-generated fictional characters that may be inspired by public social media profiles. We implement the following privacy safeguards for reflections:

  • All reflections are clearly marked as fictional AI characters
  • We do not claim endorsement or affiliation with referenced profiles
  • We promptly review and address concerns about reflection content
  • We maintain automated and manual content moderation systems
  • We do not use private or non-public personal information to create reflections
  • We respect removal requests from individuals regarding their profiles